Beacon SupportKnowledgebase
Using Beacon
- How do I add the Beacon tracking code to my website? plugintrackingcode
- When I add my domain, it says "Your domain is already being tracked domain
- What does Beacon give me that Facebook analytics doesn’t? FacebookLikesconversions
- How do I reset my password? resetpassword
- How much does Beacon cost? costPricing
- What does Beacon give me that Twitter analytics doesn’t? ROITwitter
- What does Beacon give me that Google analytics doesn’t? GoogleKPI
- Am I tied into Beacon? cancelationSubscription
- What happens when a subscription ends (trial or paid)? Trial PeriodSubscription
- How do I fully delete my account? accountdelete
- How is my data and the data about my website visitors being used? Data ProtectionICOanonymise
- Why does Beacon ask for my industry category? Industry
Posting from Beacon
- Should I include a link to my tracked site? TrackedLink
- Will my post be tracked if I don't post a link ? TrackedRetweetsTwitter
- What happens if I post a link to a sub domain? Sub DomainTraffic
- What happens if I post a link to another site? Twitter
- What happens if I link directly to a facebook page? TwitterFacebook
- Does it make any difference where I position my link? Links
- What happens if I include 2 or more links? reportingLink
- I can't see all my Facebook pages
Images in Beacon
- Can I include an image in my post? Image
- What size should my images be? SizeImage
- What shape should my images be? ImageLandscapeIpadcropping
- What image formats can I use? JPGGIFPNGTGATIF
- Can I Upload Video / Other Formats? Video
- Are there any issues over image rights? copyright
- Some Twitter posts show a just link and other times the link has an image card. Why is this? Twitter cardsOpen Graph protocolOGP
About URLS in Posts
- What is the character count of an URL ? Linkcharacter count
- What is the deal with the short link? TwitterCharacterLinks
- Can I use a Beacon short link on other social media sites? LinksTraffic
Licensing
- I’m an agency using Beacon for my clients, how does this work? licencesclientsAgency
- What is a Beacon licence? licenceSubscriptionAgencybusiness